Bullshit Totally
I'm so pissed off right now. Since moving, I've used a BT Total Broadband package. I needed something with a decent speed and no usage cap (I've bounced between 30GB and 75GB a month usage). It looked like a decent deal.
First annoyance is that I couldn't use my own wireless router. I fucking paid £150 for a good router, why do I have to use your £20 one? And true enough, within a few months it was dead and wouldn't start up. A week waiting for a replacement later, I got the next one. Ever since I barely get 400kb/sec during non-peak times. During peak time, I get around 140kb. Oh and it likes to drop connections like no-one's fucking business. And routinely slows to "Weak" strength. In fact, in XP I've never seen it higher than two out of five bars in strength. About three times a week it will just plain stop new connections - meaning that downloads will continue if I started them but it won't let me open new pages in Camino, or let me reconnect if I drop IRC, AIM and the like.
I should not have to baby sit your shitty hardware, BT. And your shitty excuse for a line is driving me nuts. So, the obvious option is to leave right? Sure, I have a contract, but I'll pay the fee and move on. Except I actually went to check out the price of that.
BT Total Broadband charge the full amount due over the remainder of the minimum term of the contract.
WHAT. THE. FUCK. I pay £25 a month, and the minimum contract length was fucking eighteen months. That means if I cancel early I'd have to pay a fucking charge of two hundred and fifty pounds ($500). That's fucking outrageous. Not only that, BT may charge an additional £40 to migrate my line to someone else.
That ends up as nearly £300. To get off this shitty line.
I'm going to be looking up some numbers for trading standards for sure this week, I'm not biting £300 of costs simply because my ISP is unable to supply a working router and connection I was advertised.

